Managing Voicemail
Your SmartVoice Automated Attendant comes equipped with a built-in voicemail box. You may access your voicemail messages from any touch-tone phone or the web. You may:
- Listen to, save, or delete voicemail via the phone or web.
- Instantly call back anyone who has left you a message without dialing a phone number.
- Forward voicemail via email.
- Forward voicemail to other employees or groups of co-workers who have SmartVoice Automated Attendant voicemail.
- Download voicemail to your computer for later listening.
Phone Interface
To listen to voicemail over the phone- Dial your SmartVoice Automated Attendant Number.
- Enter your PIN over the initial ring or the greeting (either the temporary system- generated greeting or a greeting you have previously recorded).
- Touch 1 to listen to messages.
- Follow the instructions to listen to, save, delete and forward messages. Note: You may touch 9* to call the person back who has left you a message, providing the system was able to capture his or her caller ID. You may touch ## to rebound back to your SmartVoice Automated Attendant when finished with the call.
Web Interface
To listen to voicemail via the Web:- Once logged in to the web site, click on the voicemail button.
- Click the Play button associated with the voicemail you wish to listen to.