Managing Faxes

Your SmartVoice Automated Attendant can act also as your fax machine for incoming faxes. Callers send faxes to your SmartVoice Automated Attendant phone number which recognizes the call as a fax, and subsequently stores it for you. You may then access the fax from any touch-tone phone or via the Web.

Faxing Highlights:

• Automated Attendant Number will store a maximum of 256 faxes before becoming full and rejecting incoming faxes. Make sure to delete unwanted faxes.
• Automated Attendant Number will store your faxes for 90 days before automatically deleting faxes older than 90 days.
• Forward received faxes to any fax machine via the web
• View faxes via your Web account in a variety of formats.
• Forward received faxes via email

Phone Interface

To forward a fax to a fax machine using the phone:

1. Dial your SmartVoice Automated Attendant Number.
2. Enter your PIN over the initial ring or the greeting (either the temporary system- generated greeting or a greeting you have previously recorded).
3. Touch 3 to access faxes.
4. Follow the instructions to forward all faxes, individual faxes, or access a fax status report to a specific fax machine or list of fax machines.

Note: You may store a fax forwarding number by touching 8 for User Options, then 4 for Forwarding numbers. then touching 3 to add your fax number.

Web Interface

To View a Fax via the Web:

1. Once logged in to the web site, click on the fax button.
2. Click the icon representing the format you wish to view your fax (.JPG or .TIFF).