Managing Faxes

Your Intermedia SmartMessage acts as your fax machine for incoming faxes. Callers send faxes to your Intermedia SmartMessage, which recognizes the call as a fax and stores it for you. You may then access the fax via the Web. Faxing Highlights:

• SmartMessage will store a maximum of 256 faxes before becoming full and rejecting incoming faxes. Make sure to delete unwanted faxes.
• SmartMessage will store your faxes for 90 days before automatically deleting faxes older than 90 days.
• Forward received faxes to any fax machine via the web
• View faxes via your Web account in a variety of formats.
• Forward received faxes via email

Phone Interface

To forward a fax to a fax machine using the phone:

1. Dial your SmartMessage phone number.
2. Enter your PIN over the initial ring or the greeting (either the temporary system- generated greeting or a greeting you have previously recorded).
3. Touch 3 to access faxes.
4. Follow the instructions to forward all faxes, individual faxes, or access a fax status report to a specific fax machine or list of fax machines.

Note: You may store a fax forwarding number by touching 8 for User Options, then 4 for Forwarding numbers. then touching 3 to add your fax number.

Web Interface

To manage faxes via the Web:

1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
2. Enter your Intermedia SmartMessage number and PIN.
3. To view a fax, click the icon representing the format you wish to view your fax (.JPG, .TIFF or .PDF).
4. To forward a fax, click the Forward button and enter the email address or Intermedia phone number of the recipient.

If forwarding via email, you will be presented with an email form to fill out.