Intermedia SmartNumber Tutorial

Open Extensions

Open Extensions are designed so you can enter a temporary "forward to" number such as the phone number of a hotelling station, at any time.

Open Extensions:

  • Allow you to enter any "forward to" number On-the-Fly.
  • Are ideal when you need to be reached at a temporary location such as a flexible office number, hotel or meeting room.
Your SmartNumber open extension is extension 40.

IMPORTANT: The "forward to" number you program into these types of Extensions will automatically be erased as soon as you activate another Extension.

Making your Open Extension Active

Each time you select an Open Extension as your Active Extension, you will be prompted to enter a temporary "forward to" number.
  1. From the SmartNumber Main Directory, touch (2) to direct your calls.
  2. Enter the Open Extension number.
  3. Enter the temporary "forward to" number. For example: The desk phone number.
  4. Touch (*) (or hang up) to keep the Extension you selected active until you activate another Extension.


Note: You can also set a timer by touching in the hours and minutes that you want this Extension to remain active. For example, for 1 hour and 30 minutes, touch 130. If you set the timer, you will be prompted to touch the 2-digit Extension that indicates where you would like calls forwarded after the timer runs out.