Using the Fax Feature of your Home Office Phone Number

You can instruct callers to send faxes to your home office number, which will recognizes the call as a fax and store the fax for you. You may then access the fax via the Web.

Faxing Highlights:

Maximum of 256 faxes before becoming full and rejecting incoming faxes. Make sure to delete unwanted faxes.
Store your faxes for 90 days before automatically deleting faxes older than 90 days.
Forward received faxes to any fax machine via the web.
View faxes via your Web account in a variety of formats.
Forward received faxes via email.

Web Interface

To access and manage faxes via the Web:

Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
Enter your Home Office Phone Number and PIN.
Click the Fax button on the left side navigation bar.
To view a fax, click the icon representing the format you wish to view your fax (PDF, JPG or TIFF).
To forward a fax, click the Forward button and enter the email address or AccessLine phone number of the recipient.

If forwarding via email, you will be presented with an email form to fill out.

Sent Fax Log
Anytime you forward a fax from your Home Office Phone Number, an entry is made in your Sent Fax Log which is accessible via the web. The Sent Fax Log shows time and date the fax was sent, phone number or email address the fax was sent to and whether the fax was delivered or not. If the fax failed to be delivered, the Sent Fax Log will tell you why it failed.

To view the Sent Fax Log via the Web:

Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
Enter your Home Office Phone Number and PIN.
Click the Fax button on the left side navigation bar.
Click the Sent Fax Log tab.

New Fax Notification
To configure Notification of Received and Sent Faxes

Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
Enter your Home Office Phone Number and PIN.
Click the Personal Info tab.
Select Notification.
Enter the email address you want notifications sent to. (If you wish to receive notification to a cell phone and are unsure of the email address, use the provided list of cell phone carrier's email addresses.)
Determine the format of the notification.
Use the test button to send a test notification.