Intermedia Conferencing Tutorial

Conference Recording

At any time during the conference call, the host may record the conference call. The recording will record all participants. Once recorded, you may listen to, save/download and forward conference call recording.

To Record a Conference Call:

  • The host touches #31
  • A voice prompt confirms that the conference is being recorded.

To End a Conference Call Recording:

  • The host touches #30
  • A voice prompt confirms that the conference recording has stopped
To Listen to a Recorded Conference Call
To listen to a conference call recording:
  1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
  2. Enter your Conference number and PIN (or temporary PIN if it is your first time logging in).
  3. Click the Conference Recordings button on the left of the page
  4. Click the Play button associated with the conference call you wish to listen to
  5. The conference recording will play through your computer speakers
To Download a Recorded Conference Call
You may download and save any conference recording.
  1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
  2. Enter your Conference number and PIN (or temporary PIN if it is your first time logging in).
  3. Click the Conference Recordings button on the left of the page
  4. Click the either the WAV or zip WAV to download the conference recording to your PC
  5. By clicking the zip WAV button, the file will be zipped and compressed before it is downloaded
To Forward a Recorded Conference Call
You may forward a conference recording via email. The recipient receives your email with a link to the recording. You can secure the recording by requiring the listener to enter a code as well as track who has and who has not listened to the conference recording.
  1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
  2. Enter your Conference number and PIN (or temporary PIN if it is your first time logging in).
  3. Click the Conference Recordings button on the left of the page
  4. Click the Forward button associated with the conference call you wish to forward
  5. Enter the email address or address you wish to forward the conference recording to
  6. On the next page enter your email address, a subject line and any text.
  7. Select if the recipient should enter a playback code
  8. Select if the recipient should enter any personal information to allow you to track who has and has not listened to the recording
  9. Click the Send button
To Track a Conference Recording
Once you have forwarded a conference recording (providing you have enabled tracking), you can view who has and who has no listened to the conference recording.
  1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
  2. Enter your Conference number and PIN (or temporary PIN if it is your first time logging in).
  3. Click the Conference Recordings button on the left of the page
  4. Click the Track button associated with the conference call you wish to track
  5. You will be presented with a table that shows who has listened to the conference recording and when they listened.