Changing Your PIN

When you first log into your service via the web, it is important to change your PIN from the temporary PIN you were provided. The new PIN must be between 6 and 10 digits and cannot start with 0. Also, the system will not allow a PIN that uses repeating numbers such as 222222 or an easily recognized pattern such as 123456. You may change your PIN at any time by following these instructions.

Phone Interface

To change your PIN Using the Phone

1. Dial your SmartVoice Follow-Me Number.
2. Allow your number to forward to voicemail.
3. Enter your PIN during the voicemail greetings.
4. Touch 8 for User Options.
5. Touch 7 to change your PIN.

Web Interface

To change your PIN:

1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
2. Enter your SmartVoice Follow-Me Number and PIN.
3. Click the Personal Info tab.
4. Select Change PIN.
5. Enter your current (temporary) PIN.
6. Enter your new PIN.
7. Reenter you new PIN.
8. Click Ok.