Logging In

In order to customize and manage your SmartVoice Follow-Me Number, you must log into the web site at exchange.intermedia.net/ControlPanel/Login?ClientType=Voice. Once logged in, you will be able to configure your phone service, listen to voicemail and manage other aspects of your service such as changing your PIN, and viewing your billing and call history. Additionally, you may access several features of your SmartVoice Follow-Me Number such as voicemail through any touch-tone phone.

Phone Interface

To log into your SmartVoice Follow-Me Number via the phone:

1. Dial your SmartVoice Follow-Me Number.
2. Allow your number to forward to voicemail.
3. Enter your PIN during the voicemail greetings.

Once you have entered your PIN, you are in the command mode where you may listen to voicemail and record greetings.

Web Interface

To log into your SmartVoice Follow-Me Number via the Web:

1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
2. Enter your SmartVoice Follow-Me Number and PIN (or temporary PIN if it is your first time logging in).

Once logged in, you may manage voicemail and determine how unanswered calls will be handled, enable Call Forwarding and Screening, view your bill and Call History, and much more.