Managing Voicemail

Your SmartVoice Follow-Me Number comes equipped with a built-in voicemail box. You may access your voicemail messages from any touch-tone phone or the web.

Voicemail Highlights:

• Listen to, save, or delete voicemail via the phone or web
• Instantly call back anyone who has left you a message without dialing a phone number
• Forward voicemail via email
• Forward voicemail to other employees or groups of employees who have AccessLine voicemail
• Download voicemail to your computer for later listening

Phone Interface

To listen to voicemail over the phone

1. Dial your SmartVoice Follow-Me Number.
2. Allow your number to forward to voicemail.
3. Enter your PIN during the voicemail greetings.
4. Touch 1 to listen to messages.
5. Follow the instructions to listen to, save, delete and forward messages.

NOTE: You may touch 9* to call the person back who has left you a message, providing the system was able to capture his or her caller ID. You may touch ## to rebound back to your SmartVoice Follow-Me Number when finished with the call.

Web Interface

To listen to voicemail via the Web:

1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
2. Enter your SmartVoice Follow-Me Number and PIN.
3. Click the voicemail button on the left of the page (if the voicemail management page is not visible).
4. Click the Play button associated with the voicemail you wish to listen to.
5. You may also forward voicemail messages via email by clicking the Forward button and filling out the on-line form.