Configuring Call Forwarding

Call Forwarding routes calls sraight to voicemail or to different phone numbers so that your callers can reach when you are away from your office. You can enable Call Forwarding and then choose to send callers straight to voicemail, another phone, multiple phones at the same time, or multiple phones in a specific order. Call Forwarding will override your Unanswered Calls Setup when it is enabled. Initially, your service is configured will Call Forwarding turned off so that your calls ring to your office.

Web Interface

To Configure Call Forwarding:

Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
Enter your SmartVoice Follow-Me Number and PIN.
Click the Call Manager Tab.
Click the Call Forwarding button.
Turn Call Forwarding On.
Select the type of Call Forwarding you want. You may choose from:
- Send all callers to voicemail
- Send callers to a phone number of your choice
- Send callers to up to 5 numbers at the same time so that you may take the call on any of the ringing phones
- Send callers to up to 5 numbers in a specific order so that you may take the call on a specific ringing phone
Click Save to save and activate your changes.