Configuring Call Screening
Call Screening allows you to manage your incoming calls better. You can choose between two types of Call Screening, Urgency Screening and Voice Screening. Urgency Screening asks the caller if their call is urgent and then prompts the caller to either touch 0 to connect to you or to leave a message. Voice Screening prompts the caller to state their name, and then it sends the call to you so you can hear who is calling and choose to accept the call, reject it, or send it to voicemail. Call Screening may be turned on and off at any time, and will be applied to calls to your office or forwarded calls.
Web Interface
To configure Call Screening- Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
- Enter your SmartVoice Follow-Me Number and PIN.
- Click the Call Manager Tab.
- Click the Call Screening button.
- Turn Call Screening On.
- Select the type of Call Screening you want. You may choose from:
- Urgency Screening (Your callers hear: Hello you have reached (your name). If it is urgent you speak with your party now, touch 0, otherwise please hold the line to leave a detailed message.)
- Voice Screening (Your callers hear: Hello you have reached (your name). Please state you name after the tone. Your phone will ring and you will hear the callers name and my choose to take the call or not.)
- Click Save to save and activate your changes.
NOTE: Call Screening will be disabled if you choose Call Forwarding to Voicemail.