Introduction

Your new Intermedia SmartOffice gives you the capability to help your callers reach the people or information they require quickly and easily, 24 hours per day. SmartOffice greets your callers with a set of options that correspond to keys on the telephone keypad. Based on the options you present to your callers, SmartOffice can route calls to specific people, groups of people in order or at the same time, provide outgoing information and much more. Your SmartOffice number can even become your fax number.

This tutorial will guide you through the process of setting up your new SmartOffice to meet your specific business needs.