Changing Your PIN

When you first log into your service via the web, it is important to change your PIN from the temporary PIN you were provided. The new PIN must be between 6 and 10 digits and cannot start with 0. Also, the system will not allow a PIN that uses repeating numbers such as 222222 or an easily recognized pattern such as 123456.

Phone Interface

To change your PIN Using the Phone

1. Dial your Intermedia Voicemail Box.
2. Wait for the Voicemail to pick up and then Enter your PIN over the initial ring or the greeting (either the temporary, system- generated greeting or a greeting you have previously recorded).
3. Touch 8 for User Options.
4. Touch 7 to change your PIN.

Web Interface

To change your PIN:

1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
2. Enter your Intermedia Voicemail Box and PIN.
3. Click the Personal Info tab.
4. Select Change PIN.
5. Enter your current (temporary) PIN.
6. Enter your new PIN.
7. Reenter you new PIN.
8. Click Ok.