SIP Trunking Voicemail Box Tutorial

Logging In

In order to customize and manage your Intermedia Voicemail Box you must log into the web site at exchange.intermedia.net/ControlPanel/Login?ClientType=Voice. Once logged in, you will be able to listen to voicemail and manage other aspects of your service such as changing your PIN, and view your Call History. Additionally, you may access several features of your Intermedia Voicemail Box such as voicemail through any touch-tone phone.

Phone Interface

To log into your Intermedia Voicemail Box Service via the phone:
  1. Dial your Intermedia Voicemail Box.
  2. Wait for the Voicemail to pick up and then Enter your PIN over the initial ring or the greeting (either the temporary, system- generated greeting or a greeting you have previously recorded).
Once you have entered your PIN, you are in the command mode where you may listen to voicemail and record greetings.

Web Interface

To log into your Intermedia Voicemail Box via the Web:
  1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice.
  2. Enter your Intermedia Voicemail Box and PIN (or temporary PIN if it is your first time logging in).
Once logged in, you may manage voicemail and Call History, and much more.