Hosted PBX - Auto Attendant Tutorial

Group Messaging

Group Messaging allows you to forward voicemail messages from one Intermedia number to another. If there are multiple people within your company who have Hosted PBX Automated Attendant voicemail, you can create lists to send broadcast and forwarded messages. With Group Messaging, you can:

  • Forward voicemail messages to groups of people
  • Create and send broadcast messages to groups of people
  • Quickly and easily create and manage group list via the Web
  • Web Interface

    To create Group Messaging:

    1. Once logged into the website, click the Extensions tab
    2. Select Group Manager button
    3. Click Create Group
    4. Enter a unique Group Number (used when sending messages via the phone)
    5. Enter a unique Group Name (used when sending message via the Web)
    6. Enter a Description for this group (optional)
    7. Enter the Hosted PBX Automated Attendant phone number or first or last name of the first person to be added to the list
    8. Determine if this person is an Administrator (able to modify this list) and/or a Sender (able to send messages to this group) and/or a Recipient (only able to receive messages)
    9. Click Add
    10. Repeat steps 7, 8 and 9 until all members of the group have been added