SmartOffice Tutorial

Managing Faxes

Your SmartOffice can act also as your fax machine for incoming faxes. Callers send faxes to your SmartOffice phone number which recognizes the call as a fax, and subsequently stores it for you. You may then access the fax from any touch-tone phone or via the Web.

Faxing Highlights:

  • SmartOffice will store a maximum of 256 faxes before becoming full and rejecting incoming faxes. Make sure to delete unwanted faxes.
  • SmartOffice will store your faxes for 90 days before automatically deleting faxes older than 90 days.
  • Forward received faxes to any fax machine via the web
  • View faxes via your Web account in a variety of formats.
  • Forward received faxes via email

Phone Interface

To forward a fax to a fax machine using the phone:
  1. Dial your SmartOffice phone number.
  2. Enter your PIN over the initial ring or the greeting (either the temporary system- generated greeting or a greeting you have previously recorded).
  3. Touch 3 to access faxes.
  4. Follow the instructions to forward all faxes, individual faxes, or access a fax status report to a specific fax machine or list of fax machines.
Note: You may store a fax forwarding number by touching 8 for User Options, then 4 for Forwarding numbers. then touching 3 to add your fax number.

Web Interface

To View a Fax via the Web:
  1. Once logged in to the web site, click on the fax button.
  2. Click the icon representing the format you wish to view your fax (.JPG or .TIFF).