SmartOffice Tutorial

Logging In

In order to setup and manage your SmartOffice, you must log into the web site at exchange.intermedia.net/ControlPanel/Login?ClientType=Voice. Once logged in, you will be able to setup and modify your SmartOffice, listen to voicemail, view faxes, and manage other aspects of your service such as changing your PIN, and viewing your billing and call history. Additionally, you may access several features of your SmartOffice such as voicemail and faxes through any touch tone phone.

Phone Interface

To log into your SmartOffice via the phone:

  1. Dial your SmartOffice Phone number
  2. Enter your PIN over the initial ring or the greeting (either the temporary, system- generated greeting or a greeting you have previously recorded).
  3. Once you have entered your PIN, you are in command mode where you may listen to voicemail, access Faxes and record greetings.

Web Interface

To log into your SmartOffice via the Web:

  1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice
  2. Enter your SmartOffice number and PIN (or temporary PIN if it is your first access).