Logging In

In order to setup and manage your Hosted PBX Automated Attendant, you must log into the web site at exchange.intermedia.net/ControlPanel/Login?ClientType=Voice. Once logged in, you will be able to setup and modify your Hosted PBX Automated Attendant, listen to voicemail, view faxes, and manage other aspects of your service such as changing your PIN, and viewing your billing and call history. Additionally, you may access several features of your Hosted PBX Automated Attendant such as voicemail and faxes through any touch tone phone.

Phone Interface

To log into your Hosted PBX Automated Attendant via the phone:

1. Dial your Hosted PBX Automated Attendant Phone number
2. Enter your PIN over the initial ring or the greeting (either the temporary, system- generated greeting or a greeting you have previously recorded).
3. Once you have entered your PIN, you are in command mode where you may listen to voicemail, access Faxes and record greetings.

Web Interface

To log into your Hosted PBX Automated Attendant via the Web:

1. Go to exchange.intermedia.net/ControlPanel/Login?ClientType=Voice
2. Enter your Hosted PBX Automated Attendant number and PIN (or temporary PIN if it is your first access).