Changing the Active Menu

When a call comes in to your Hosted PBX Automated Attendant , your caller is greeted with a Menu of choices. Your Hosted PBX Automated Attendant can have many Menus, but only one Menu can be active at a time. The “active” Menu is the Menu currently greeting callers. You may wish different Menus to greet callers at different days and times. There are several ways to change the active Menu.

Web Interface

1. You may click the Active button associated with the Menu you wish to make active on the Web page which displays all Menus.
2. You may select the Menu you wish to make active from the list at the top of the Web page by clicking the Change button and selecting the Menu you wish to make active
3. You may create a Weekly Schedule to automatically activate Menus based on time of day and day of week.